Introduction

Maya Charitable Foundation (“we”, “us”, “our”, or “Foundation”), a nonprofit organization registered under Section 25 of the Companies Act, 1956, respects your privacy and is committed to protecting the personal information you share with us when you visit our website, donate, register for services, or communicate with us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information: Name, email address, phone number, postal address, and other contact details when voluntarily provided.
• Donation Information: Donation amounts, payment details, billing information, transaction IDs, and donation receipts.
• Technical & Usage Information: IP address, browser type, pages visited, and time spent on our website, collected through analytics tools to improve user experience.
• How We Use Information
  We use your information to:
  Process and acknowledge donations, issue receipts, and provide tax-related documentation.
  • Respond to inquiries and communicate important updates or information about our programs.
  • Improve our website, services, and donor experience.
  • Comply with applicable legal and regulatory requirements.
• Data Sharing & Security
  we do not sell or rent your personal information to third parties. We may share information with trusted service providers (e.g., payment gateways, website hosts) solely for processing donations or administering our services. We take reasonable technical and organizational measures to protect personal data.
• Cookies & Tracking
  we may use cookies or similar technologies to understand website usage and improve user experience. You can manage cookie preferences through your browser settings.
• Third-Party Links
  Our website may include links to third-party sites. We are not responsible for the privacy practices of such sites and recommend reviewing their policies independently.
• Updates to This Policy
  we may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Information We Collect

When you donate, purchase, register, or contact us, we collect personal information such as your name, email address, phone number, and address.

When you browse our website, we may automatically collect technical information including IP address, browser type, device information, and operating system.

With your permission, we may send emails or messages regarding temple activities, programs, services, and updates.

Consent

When you provide personal information to complete a transaction, verify payment, make a donation, or request services, you consent to our collection and use of that information for that specific purpose.

If we request your information for marketing or secondary purposes, we will ask for explicit consent or provide an option to opt out.

You may withdraw consent at any time by contacting us through our contact page or official communication channels.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms and Conditions.

Payments

Payments and donations are processed through secure payment gateways such as Razorpay or similar providers. We do not store card or bank details on our servers.

All payment data is encrypted using PCI-DSS security standards.

Transaction data is retained only as long as necessary to complete the transaction and comply with legal obligations.

Third-Party Services

Third-party providers collect, use, and disclose your information only as necessary to perform their services.

Payment gateways and external services have their own privacy policies. We recommend reviewing them.

Once you leave our website, you are subject to the policies of the external service provider.

Security

We follow industry best practices and reasonable safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

Cookies

We use cookies to maintain user sessions and improve user experience. Cookies are not used to personally identify you across other websites.

Age Requirement

By using this website, you confirm that you are legally capable of entering binding agreements or are using the website under parental or guardian supervision.

Policy Updates

We may update this Privacy Policy at any time. Changes become effective immediately once published on the website.

Terms and Conditions

• Acceptance of Terms
  By accessing and using this website (https://mayacharity.com/) and related services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website and services.
• Use of Content
  All content provided on the website, including text, graphics, images, and data, is owned by Maya Charitable Foundation or its licensors and is protected by applicable intellectual property laws. Content may be used for personal, non-commercial purposes only, and may not be reproduced or disseminated without written permission.
• Donations
  • Donations made through our website are voluntary and intended to support the charitable programs of Maya Charitable Foundation.
  • All donations are considered final and non-refundable, except in specific cases as outlined under the Refund Policy below.
  • Donors confirm that the information provided is accurate and that they are authorized to use the payment method for the donation.
• Limitation of Liability
  Maya Charitable Foundation is not liable for:
  • Any technical errors, downtime, or interruptions in the website’s operation.
  • Losses arising from incorrect information submitted by donors or users.
  • Content or practices of external websites linked from our site.
• Governing Law
  These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Use of Website

• You must use this website only for lawful purposes.
• You must not attempt unauthorized access to systems or data.
• You must not disrupt website functionality or security.

Intellectual Property

All website content including text, graphics, images, videos, and logos belongs to the organization and may not be copied or distributed without permission.

Third-Party Links

We are not responsible for third-party website content, privacy policies, or security practices

Termination

We reserve the right to suspend or terminate website access if Terms are violated.

Refund & Cancellation Policy

Non-Refundable Donations
As a nonprofit organization, all donations made to Maya Charitable Foundation are generally

non-refundable
once processed. This is because donated funds are utilized directly for charitable activities and obligations.

Contact Information

If you have any questions or concerns about our policies, please contact:

Registered Office:
Maya Charitable Foundation
Shop No. 3 & 4, Matruchaya Building, Kashmiri Colony, Pune – 411 006

MAYA Dialysis Center: 5th Floor, Sr. No. 116/4/5, Kalas, Alandi Road, Pune – 411 015

📞 +91 94048 72525
📧 mayacharitable@gmail.com